Returns & Exchanges

At Amazfit Global Store, we want you to be completely satisfied with your smart wearable technology. If your purchase does not meet your expectations, you can return your item in its original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to submit a return request or contact our support team with your order number.

• 2.
  Prepare the Package

  Place the device in its original packaging including all chargers, straps, and manuals to ensure the item is eligible for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the device for functionality and condition, a refund will be processed to your original payment method within 5-7 business days.